Eilax™
    Services
    InfrastructurePricingAbout
    Home• System Status
    Live Status

    System Status

    Real-time monitoring of all Eilax™ infrastructure and services.

    All Systems Operational

    All infrastructure services are running normally with no reported issues.

    99.988%

    Overall Uptime

    20

    Services Monitored

    99.999%

    SLA Guarantee

    Service Status

    Data Center — Primary (México City)Tier IV facility
    99.998%Operational
    90 days agoToday
    Data Center — Secondary (Querétaro)Tier III+ facility
    99.995%Operational
    90 days agoToday
    Power & Cooling SystemsRedundant power (2N)
    99.999%Operational
    90 days agoToday
    Physical Security SystemsBiometric & badge access
    100%Operational
    90 days agoToday
    Core Network (BGP/MPLS)Multi-homed backbone
    99.997%Operational
    90 days agoToday
    DNS ServicesAnycast DNS
    99.999%Operational
    90 days agoToday
    DDoS MitigationVolumetric & L7 protection
    99.99%Operational
    90 days agoToday
    CDN & Edge CachingGlobal edge network
    99.98%Operational
    90 days agoToday
    Managed Cloud — ComputeVM provisioning & scaling
    99.99%Operational
    90 days agoToday
    Managed Cloud — StorageBlock & object storage
    99.995%Operational
    90 days agoToday
    Container PlatformKubernetes orchestration
    99.99%Operational
    90 days agoToday
    Database ServicesManaged SQL & NoSQL
    99.98%Operational
    90 days agoToday
    SOC — Threat Detection24/7 SIEM monitoring
    99.999%Operational
    90 days agoToday
    Firewall ManagementDistributed firewalls
    99.99%Operational
    90 days agoToday
    Vulnerability ScanningScheduled & on-demand
    99.97%Operational
    90 days agoToday
    NOC MonitoringInfrastructure monitoring
    99.999%Operational
    90 days agoToday
    Client PortalSelf-service dashboard
    99.95%Operational
    90 days agoToday
    Ticketing SystemSupport request management
    99.98%Operational
    90 days agoToday
    API GatewayREST API v3.2
    99.97%Operational
    90 days agoToday
    Billing & InvoicingAutomated billing
    99.99%Operational
    90 days agoToday

    90-Day Uptime History

    Daily operational status for the past 90 days

    99.988%
    90 days agoToday
    Operational
    Degraded Performance
    Maintenance

    Uptime Summary

    Last 24 Hours

    99.998%

    0 incidents

    Last 30 Days

    99.992%

    2 incidents

    Last 90 Days

    99.987%

    5 incidents

    Recent Incidents

    History of service disruptions, maintenance windows, and resolved issues.

    Container Platform
    ResolvedMar 12, 03:00 PM

    Performance has fully recovered. All Container Platform services are operating normally.

    MonitoringMar 12, 02:30 PM

    Performance has improved. We are continuing to monitor the situation.

    IdentifiedMar 12, 01:15 PM

    Root cause identified as elevated API latency in the Kubernetes control plane. Scaling remediation applied.

    InvestigatingMar 12, 12:45 PM

    We are investigating reports of increased response times on the Container Platform.

    Stay Informed

    Get notified about service disruptions and scheduled maintenance windows.

    Need to report an issue?

    Our NOC is available 24/7/365. Contact us for immediate assistance with any infrastructure concerns.

    Contact Support View Documentation
    Eilax™

    Enterprise infrastructure solutions for businesses that demand reliability.

    Services

    • Colocation
    • Managed Cloud
    • Cybersecurity
    • Network Services
    • Backup & DR
    • Managed IT

    Company

    • About Us
    • Careers
    • Partners
    • Press
    • Contact

    Resources

    • Status Page
    • Documentation
    • Blog
    • Case Studies

    Legal

    • Privacy Policy
    • Terms of Service
    • SLA Agreement
    • Acceptable Use
    • Accessibility
    • Compliance
    • Cookie Policy

    © 2026 Eilax™ — Operated by AS Soluciones Digitales S.A. de C.V. All rights reserved.

    All Systems Operational