Back to Case Studies
Telecommunications10 months
Network Backbone Upgrade for Telecom Provider
Regional Telecom Provider
A regional telecom provider serves 2 million subscribers across central Mexico. Rapid subscriber growth and increasing bandwidth demands from streaming and cloud services were overwhelming their aging network backbone, causing service quality issues and customer churn.
Challenge
The telecom provider was losing subscribers due to deteriorating service quality:
Solution
We executed a comprehensive network backbone modernization over 10 months:
Key Results
400% Increase in backbone capacity
65% Reduction in average latency
3% Customer churn (down from 8%)
$8M Annual transit cost savings
Client Testimonial
"Eilax™ didn't just upgrade our network — they repositioned us as a premium provider in our market. The 400% capacity increase and 65% latency reduction have allowed us to launch new services and dramatically reduce customer churn. The peering arrangements at their facilities save us millions annually."
— Ing. Fernando López Hernández, CTO
Ready to Achieve Similar Results?
Let's discuss how Eilax™ can transform your infrastructure and deliver measurable business impact.